Below you will find answers to some of the most commonly asked questions about The Tech Juggernaut and the services we provide. If you don’t seek what you’re looking for, don’t hesitate to Contact Us.

General (1)

What services do you offer?

The Tech Juggernaut is a technology service company with a focus on Apple products. We offer the following services:

  • Purchasing Assistance: We’ll talk with you about your needs or the needs of your family or business and help you decide what products are right for you. We’ll even place the order for you to ensure the best products for the best prices.
  • System Set-ups: We’ll get your computers, tablets, smart phones, or other electronics up and running and make sure your digital life runs smoothly. We can also set up basic home networks or configure your new systems to join and properly interact with large corporate networks.
  • Advanced Integration Services: Whether you need many devices to work together for one person or an entire company of employees to work with each other*, we can help. This includes configuring devices to work with Apple’s iCloud services, setting up home theater, remote, and home automation systems**, creating corporate networks*, and much more.
  • Training Solutions: Whether you’ve just purchased new equipment or simply need a refresher on existing technology***, we offer customized training packages to meet you where you are and take you to where you want to go. In select areas, we offer on-sight training, and in all other cases, training can be done using Apple FaceTime, Skype, or, for those who are still living in the 20th century, traditional telephone. We are also pleased to offer a wide variety of free training resources on this site.
  • Support and Service: Choose from one of several support packages that allows you to get phone or video technical support on your computer and electronics whenever you need it***. Also, some packages include free software maintenance services at no extra charge.
  • Design Services: We can help you design the perfect website for your personal or business needs. We can also design interactive e-books for teachers, school districts, or anyone else who might want them.

(*) We only create new corporate networks with all Apple products. While we can integrate Apple products into existing Windows networks, we do not create new Windows networks.

(**) While we can configure and maintain certain A/V and entertainment solutions, more advanced home theater and home automation systems may be referred out to one of our trusted partners.

(***) Training and support packages are available only for Apple products. We do not offer Windows, Linux, Android, or Blackberry training or support, except in cases related to integrating Apple products into such environments – EG. running Windows on a Mac or sharing files, printers, and more with Windows users.

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Service and Support Questions (2)

What services do you offer?

The Tech Juggernaut is a technology service company with a focus on Apple products. We offer the following services:

  • Purchasing Assistance: We’ll talk with you about your needs or the needs of your family or business and help you decide what products are right for you. We’ll even place the order for you to ensure the best products for the best prices.
  • System Set-ups: We’ll get your computers, tablets, smart phones, or other electronics up and running and make sure your digital life runs smoothly. We can also set up basic home networks or configure your new systems to join and properly interact with large corporate networks.
  • Advanced Integration Services: Whether you need many devices to work together for one person or an entire company of employees to work with each other*, we can help. This includes configuring devices to work with Apple’s iCloud services, setting up home theater, remote, and home automation systems**, creating corporate networks*, and much more.
  • Training Solutions: Whether you’ve just purchased new equipment or simply need a refresher on existing technology***, we offer customized training packages to meet you where you are and take you to where you want to go. In select areas, we offer on-sight training, and in all other cases, training can be done using Apple FaceTime, Skype, or, for those who are still living in the 20th century, traditional telephone. We are also pleased to offer a wide variety of free training resources on this site.
  • Support and Service: Choose from one of several support packages that allows you to get phone or video technical support on your computer and electronics whenever you need it***. Also, some packages include free software maintenance services at no extra charge.
  • Design Services: We can help you design the perfect website for your personal or business needs. We can also design interactive e-books for teachers, school districts, or anyone else who might want them.

(*) We only create new corporate networks with all Apple products. While we can integrate Apple products into existing Windows networks, we do not create new Windows networks.

(**) While we can configure and maintain certain A/V and entertainment solutions, more advanced home theater and home automation systems may be referred out to one of our trusted partners.

(***) Training and support packages are available only for Apple products. We do not offer Windows, Linux, Android, or Blackberry training or support, except in cases related to integrating Apple products into such environments – EG. running Windows on a Mac or sharing files, printers, and more with Windows users.

What if I need Windows installed on my Mac? Is this part of your set-up packages?

Our system set-up offerings do not include Windows installs as a standard service. However, you can ask us to do this for an extra charge. Windows can be installed in two different ways – either through a “Boot Camp” install or a virtual install. You can learn about the difference by reading this article or Speaking With Us. Once you decide which method you want to use, you can purchase the appropriate offering from us – $69.99 for a virtual install or $89 for a Boot Camp install. Additionally, you should keep the following in mind when having us install Windows on a Mac:

  • In addition to the above cost, you are responsible for providing additional payment for The Tech Juggernaut to purchase a copy of Windows on DVD from a retailer or as a digital download from Microsoft.
  • If you do not purchase your copy of Windows through The Tech Juggernaut, you may use an existing copy already in your possession, but it must meet our list of approved versions (currently only Windows 7, Windows 8, and Windows 8.1 as of February 2015). Additionally, you must be able to provide The Tech Juggernaut with a valid certificate of Authenticity for the copy you want us to install or otherwise genuine product packaging or proof of legitimate purchase. You assume all liability for any products that do not comply with proper terms, and The Tech Juggernaut will not install a copy of Windows that cannot first be properly validated.
  • While we are happy to install iTunes for Windows and iCloud for Windows to make sure your Windows installation interfaces properly with the rest of your devices, The Tech Juggernaut will not offer training or support for Windows beyond the scope of the initial install and maintaining a Mac with Windows installed on it. We have recommended anti-virus and security partners we’d be happy to recommend to you, but we do not offer any such services ourselves.
  • Other than a basic attempt to connect Windows to a simple home Wi-Fi network, The Tech Juggernaut offers absolutely no networking set-up and troubleshooting services for Windows – no exceptions.
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System Set-up Questions (1)

What if I need Windows installed on my Mac? Is this part of your set-up packages?

Our system set-up offerings do not include Windows installs as a standard service. However, you can ask us to do this for an extra charge. Windows can be installed in two different ways – either through a “Boot Camp” install or a virtual install. You can learn about the difference by reading this article or Speaking With Us. Once you decide which method you want to use, you can purchase the appropriate offering from us – $69.99 for a virtual install or $89 for a Boot Camp install. Additionally, you should keep the following in mind when having us install Windows on a Mac:

  • In addition to the above cost, you are responsible for providing additional payment for The Tech Juggernaut to purchase a copy of Windows on DVD from a retailer or as a digital download from Microsoft.
  • If you do not purchase your copy of Windows through The Tech Juggernaut, you may use an existing copy already in your possession, but it must meet our list of approved versions (currently only Windows 7, Windows 8, and Windows 8.1 as of February 2015). Additionally, you must be able to provide The Tech Juggernaut with a valid certificate of Authenticity for the copy you want us to install or otherwise genuine product packaging or proof of legitimate purchase. You assume all liability for any products that do not comply with proper terms, and The Tech Juggernaut will not install a copy of Windows that cannot first be properly validated.
  • While we are happy to install iTunes for Windows and iCloud for Windows to make sure your Windows installation interfaces properly with the rest of your devices, The Tech Juggernaut will not offer training or support for Windows beyond the scope of the initial install and maintaining a Mac with Windows installed on it. We have recommended anti-virus and security partners we’d be happy to recommend to you, but we do not offer any such services ourselves.
  • Other than a basic attempt to connect Windows to a simple home Wi-Fi network, The Tech Juggernaut offers absolutely no networking set-up and troubleshooting services for Windows – no exceptions.
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Web Design Questions (2)

Can you host my website as well as designing it?

The Tech Juggernaut does not offer in-house web hosting. However, we are very pleased to help you get set up with our trusted partner, Precision Web Hosting. They offer reliable, secure, and feature-rich web hosting plans at very reasonable prices.

What software will you use to design my site?

For the site look and page content, we use a powerful content management system (CMS) called WordPress. WordPress allows us to create sites with many different looks because of “themes”, and it also lets us create sites with very advanced functionality through a variety of trusted, hand-picked “plugins”, so we can do almost anything you want. Additionally, if you choose to have our favorite web host, Precision Web Hosting, host your site, you will get a powerful online store through a system called Cart7. This includes everything you need to create a professional online shopping experience if you so desire. With WordPress and Cart7, you have the flexibility of easily logging in yourself and making desired changes after everything is set up. There’s nothing to install, so you can log in from just about any computer.

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